ShiftPlanner – Smart Scheduling & Workforce Management Platform
ShiftPlanner is Smart Digital Solutions’ flagship cloud-based scheduling and workforce management platform.Originally designed for NDIS and Aged Care providers, ShiftPlanner has evolved into a scalable system suitable for any business that relies on scheduling, dispatching, or resource management.
Whether you’re coordinating staff, managing field teams, planning rosters, or tracking jobs across multiple locations—ShiftPlanner delivers automation, accuracy, and real-time visibility across your operations.
What is ShiftPlanner?
ShiftPlanner is a powerful, cloud-based workforce and care-management system designed to streamline the daily operations of NDIS, Aged Care, and any business that relies on scheduling and field coordination.
It centralises staff scheduling, client management, timesheets, attendance tracking, documentation, and invoicing into one secure platform.
In simple terms, ShiftPlanner acts as a digital operations assistant—automating repetitive tasks, reducing administrative overhead, and providing real-time visibility across your workforce.
Instead of juggling spreadsheets, paper notes, multiple apps, or manual approvals, ShiftPlanner brings everything together into one intelligent, easy-to-use system.
Why It’s Used
NDIS & Aged Care businesses handle hundreds of shifts, clients, and staff daily. Doing all this manually creates:
Confusion in scheduling
Errors in timesheets or payments
Missing client notes and signatures
Wasted admin time
ShiftPlanner solves all these problems by:
- Automating shift creation & assignment
- Keeping all client & staff data in one place
- Tracking attendance & digital signatures
- Generating invoices automatically after approval
How It Works
ShiftPlanner has multiple modules that connect together:
Admin Module
Admin can create users (managers, coordinators, support workers)
Define their roles & permissions
Add services (like community access, personal care, transport, etc.)
Manage country and region setup
Client Module
Store each client’s personal details, NDIS number, and support needs
Maintain progress notes for each visit
Export reports or download PDF summaries for compliance
Staff Module
Maintain staff profiles, certifications, and availability
Staff can log in to see their upcoming shifts
Use Clock In / Clock Out feature to mark attendance
Submit Progress Notes after each shift
Capture Client Digital Signatures directly on screen
Shift Management
Admins can create, edit, and assign shifts to specific staff
Schedule daily, weekly, or monthly rosters easily
Prevent double-booking or missed visits
Shift Approval & Invoicing
Once a staff member completes their shift, admin reviews and approves it
System automatically generates invoices based on approved shifts
Invoices can be downloaded in Excel or PDF format for accounting systems
Why Choose ShiftPlanner?
The ShiftPlanner Edge — Benefits at a Glance
- Save Time & Effort: Automates scheduling and paperwork.
- Stay Accurate: Prevents billing and timesheet errors.
- Boost Transparency: Real-time updates for all users.
- Ensure Compliance: Easy reports for audits & NDIS.
- Work Anywhere: Web-based and scalable for all providers.
In Short
ShiftPlanner brings automation, accuracy, and simplicity to NDIS & Aged Care operations.
It’s not just a scheduling tool — it’s a complete care management platform that connects staff, clients, and administrators seamlessly.
Get in Touch with ShiftPlanner
Want to learn how ShiftPlanner can simplify your care operations? Our team is here to assist you with demos, pricing, and technical support. We help NDIS and Aged Care providers manage scheduling, invoicing, and client care effortlessly — all in one powerful platform. Fill out the form beside this section, and one of our representatives will get in touch shortly to discuss how ShiftPlanner can make your daily operations smoother and more efficient.
Melbourne ,Victoria Australia
Support@smartdigitalsolutions.com.au
Phone : +61 434 165 916
Monday - Saturday 07am - 09pm
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